Selected stores in Victoria are temporarily closed. Please note also that Australia Post have advised they are experiencing high delays in their network. Read More

 
30TH SEPTEMBER 2020

All NZ stores now open

We are happy to announce that all of our stores in New Zealand are now open. 

We would like to assure you that all health protection measures to preserve a safe environment have been taken for both customers and team by strictly following the guidance and social distancing rules set by the government.

We want to thank you for your patience and look forward to welcoming you back into our stores.

Team Lovisa
6TH AUGUST 2020

Given that Metropolitan Melbourne has moved to stage 4 restrictions, 
our stores are temporarily closed for 6 weeks in: 

 FRANKSTON

BOURKE STREET

CRANBOURNE

SPENCER STREET 

SOUTHLAND

SOUTH WHARF

VIC GARDENS

BROADMEADOWS

WATERGARDENS

CRAIGIEBURN

NORTHLAND

GREENSBOROUGH

PLENTY VALLEY

EPPING

HIGHPOINT

CHADSTONE

MELBOURNE CENTRAL

DONCASTER

MELTON 

WERRIBEE PLAZA

THE GLEN

EASTLAND

FOUNTAIN GATE

CHIRNSIDE PARK 

FOREST HILL

AIRPORT WEST

 Meanwhile the below stores outside of Metropolitan Melbourne will remain open: 

 TRARALGON

BALLARAT

WENDOUREE

GEELONG

BENDIGO

MILDURA

 We look forward to seeing you back in-store soon.

In the meantime, please stay safe. 

 

 

Due to COVID-19, there are delays on our current delivery timescales.

The unprecedented amount of orders received has unfortunately caused some delays. There are also limitations on fulfillment activity due to COVID-19 restrictions (team safety, social distancing & safe working spaces). We can assure you however, your order is very important to us and our team are working day and night to ensure all orders are picked, packed, and sent out.

To help us respond to your questions promptly, please only contact us if you haven't received your order within the specified timescale or you have not received shipping confirmation via email. We understand that delays in delivery, especially in current times can be incredibly frustrating.

We are working hard to keep you up to date with how long it will take for your order to get to you.

Visit our Shipping & Delivery page

 

 

We are offering piercing again in selected stores across Australia and New Zealand. Except for Melbourne Metropolitan and Mitchell Shire where the piercing service is temporarily suspend given the rapid spread of COVID-19.

We will be sure to update you when it reopens. 

Learn More About Piercing